Soft Play

Frequently

Asked

Questions

How Do I Book ?

Please contact us to check if the date you require is available (most important!) and take a look at our packages to decide which Playset you would like.

Please then complete the online booking form and pay your deposit - or give Julie a call on 07871 070906

The deposit is to secure your booking and is refundable once our equipment is collected and we’ve seen that it’s undamaged and in a reusable condition.  We’ll then return your deposit by the same payment method you initially paid it.

Our hire deposit rates are set out as below:

 

For hire cost up to £100.00 a £50.00 deposit is required.

For hire cost £100.00 to £300.00 a £80.00 deposit is required.

For hire cost £300.00 to £500.00 a £100.00 deposit is required.

For hire cost £500.00 to £1000.00 a £250.00 deposit is required.

Please note that delivery and collection is free within a 20 mile radius of MK16 postcodes. Delivery & collection outside this area will be charged at 50p per mile. Please check mileage before booking.

Full payment is due ONE WEEK before the confirmed hire date. A payment receipt will be provided in addition to the deposit receipt. Payment can be made by direct bank transfer, PayPal, or PayPal guest by using a Debit/Credit Card. Our banking details are on the booking form page. (Please confirm payment).

Please refer to our T’s & C’s for refund information.

How long can I hire the equipment for?

We include equipment hire for up to three hours, (not including our setup and takedown times).  If you’d like longer that’s fine, it’s an additional £25.00 an hour. 

How much room do I need?

Please make sure there is appropriate room for the soft play you are hiring and that there will be adequate parking and access at the time that we will deliver.

We can’t deliver upstairs unfortunately. 

Are there any rules for the soft play?

Yes, it’s expensive to buy so we want to keep it looking as nice as possible, and obviously it needs to be clean.

And most importantly, we don’t want anybody getting hurt!

So…

*Please limit soft play use to under 6’s, or sensible, supervised older children.

*Please remove shoes before play.

*Please don’t allow any food, sweets, drinks, or chewing gum near or on the soft play equipment.

*No smoking or vaping on or near the equipment.

*Please don’t use face paints, party poppers, coloured streamers, or silly string near the Soft Play as they can stain the vinyl covering.

*Because of our British weather we only allow soft play outside between May and September. If it starts to rain please cover the soft play or take it inside.

However - have loads of fun, too! That’s the most important rule!

Where do you deliver to?

We deliver to everywhere within a 20 mile radius of Newport Pagnell, MK, for free. After that we charge an additional 50p per mile.

The Important stuff

Please refer to our Terms and Conditions for hire on the booking form, these explain everything in more depth. You will be asked to sign that you have read and understood them when you’re ready to book.

Simply Soft Play MK is covered by Public Liability Insurance, and a copy of this insurance is available upon request.